Return Policy
Inspection
Buyer shall inspect and reconcile all inbound shipments from BODYKITSEXPERT.COM within seven (7) working days. Claims for shortages or damaged merchandise must be submitted to BODYKITSEXPERT.COM no more than ten (10) working days following Buyer's receipt of shipment.
Returns; Defective and Damaged Merchandise
Defective and freight damaged merchandise (but only where BODYKITSEXPERT.COM is providing shipment) may be returned to BODYKITSEXPERT.COM for full credit, but only upon verification by BODYKITSEXPERT.COM of such defect or damage. A Returned Merchandise Authorization ("RMA") form must be filled out by the Buyer and Approved by BODYKITSEXPERT.COM Credit will be issued to Buyer upon receipt of the RMA form and the claim approval from the freight company.
Returns; Exchanges; Good Merchandise
Returns of good merchandise may be accepted by BODYKITSEXPERT.COM in its sole discretion under the following conditions:
- Return/Exchange of merchandise in totally re-saleable condition, without markings on the original packaging will be restricted to extraordinary circumstances with prior approval from BODYKITSEXPERT.COM. Accepted return will be assessed a 25% restocking charge. Returned part number shall not exceed 15% of total annual purchase quantities.
- Return/Exchange of merchandise in packaging that has been marked, relabeled or otherwise defaced will be restricted to extraordinary circumstances with prior approval from your BODYKITSEXPERT.COM Accepted return will be assessed a 30% restocking charge, except that BODYKITSEXPERT.COM merchandise returned in packaging that has been marked, relabeled or otherwise defaced will be subject to a 40% restocking charge. Returned part number shall not exceed 15% of total annual purchase quantities.one number, state or local chapters of the Better Business Bure